Structured Training 2020

Product Research Structured Training


The purpose of the ‘Product Research’ Structured Training is for learners to

  • ensure previous learnings about product research are retained and kept current
  • share best practices when conducting product research
  • identify information/documents required when doing research
  • learn how to position questions properly when doing product research to get the information needed

At the end of this training, FPAs are able to:

  • get necessary information easily when doing product research
  • be more confident when asking information over the phone


This training covers the following,

  • Product Research Procedures
  • Commonly Researched Information/Terms

Target Audience

This training is open to,
• those who need to re-acquaint themselves with product research procedures and commonly encountered researched terms
• those whose clients might be considering to outsource these tasks and have this course beneficial to their team member


This training is approximately a 2-hour session via Zoom meeting.