Sherry is our Head of Client Services. She will discuss with you the requirements for building an offshore team. Please complete the form to book a introductory 20 minute call.
Please select a time slot that suits your schedule.
7:00 AM – 4:00 PM (UTC+8:00 Cebu,Philippines)
(032) 263 5478
9:00 AM – 6:00 PM (AEST Sydney, Australia)
(02) 899 99696
2nd Floor Mango Square Building, General Maxilom Ave, Cebu City, Cebu 6000
Frequently Asked Questions
How do we commence with VBP?
Fill out the contact form to book an introductory call. There, we will provide an overview of our services as well as get to know and understand your business. Through this, we can see whether we are able to work together. From this, we will run an onboarding program and a kick-start meeting which will cover off all the requirements to get you ready for outsourcing.
What do we need to do to prepare to commence outsourcing?
Once you are ready to commence with our service, we will provide you with a pre-implementation questionnaire which you will need to complete before we have our kick-start meeting and onboarding process. In addition to that, we suggest that you start to list down all other tasks that you would like to outsource. Please refer to our service guide or task list for candidates of the task that you would like to have outsourced.
How do we communicate with our dedicated staff member?
There are a number of ways that you can communicate with your staff member. We use Zoom and Skype for chat and online video conferencing. Also, your staff member will have a VOIP phone number with an Australian phone number with a local number which is assigned to them so you can ring them directly. They will also have access to email and often will be part of your workflow system’s CRM.