Structured Training

Course Title

Product Research Review


This training is approximately a 2-hour session via Zoom meeting.

Date of Training

May 27 and 28, 2020

Target Audience

This training is open to,

  • those who need to re-acquaint themselves with product research procedures and commonly encountered researched terms
  • those whose clients might be considering to outsource these tasks and have this course beneficial to their team member


The purpose of the ‘Product Research’ Structured Training is for learners to

  • ensure previous learnings about product research are retained and kept current
  • share best practices when conducting product research
  • identify information/documents required when doing research
  • learn how to position questions properly when doing product research to get the information needed

     At the end of this training, FPAs are able to:

  • get necessary information easily when doing product research
  • be more confident when asking information over the phone


This training covers the following,

  • Product Research Procedures
  • Commonly Researched Information/Terms

More Information