Shayne Laude

Client Services Manager

BIO

Shayne joined Virtual Business Partners in July of 2019 as Client Services Manager for the Paraplanning Team after having almost a decade of experience leading and managing teams.  Prior to Virtual Business Partners, she has worked on a few roles in the Banking Industry, BPO Industry as well as Shared Services in the Philippines such as the ones below.

  •       CSR – Teller
  •       Subject Matter Expert
  •       Sales Team Lead
  •       Sales Team Manager
  •       Credit Controller
  •       Credit Team Lead

Shayne is currently managing 27 Paraplanners and 17 clients. She is tasked to monitor performance of her team members and provide coaching with the support of client training and assistance of the Training and Quality Assurance teams.