Client Services Manager
Eljon joined VBP as a Mortgage Broking Assistant in March 2017 working for a mortgage broking firm. He was responsible for preparing loan application forms, lodgments, following up of loan status and preparing loan reviews. In December 2019, he stepped up and got promoted as an Onboarding CSM (under The Forge).
Eljon is responsible for assisting new FPAs and MBAs endorsed from training to operations. He is also responsible for overseeing the performance of new FPAs and MBAs and liaising with their clients regarding the tasks being assigned, training needs, workload, etc to ensure good quality output.