Client Services Manager
Chrisal looks after the Invest Blue – Implementation Team. She monitors the Team’s performance, Team tasks, quality checks, training and she also looks after up skilling her team.
She does commence a lodgement if there is a need to help the team due to workload. Her team does the SOA preparation and the actual implementation which is an end to end process and this is for both Standard and SMSF Clients.
She makes sure that the team is aligned with the processes and that the team still has work and life balance despite of the workload and the weight of the tasks.
She was awarded last 2019 as the VBP Employee of the Year which she really deserves. A hard working individual, an outstanding one.